Privacy Policy

Pop Studio (operating as Pop Pilates LLC, "we," "our," or "us") is a hot Pilates studio located in Vineyard, Utah. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book classes, buy memberships or gift cards, or communicate with us.

Information We Collect

We may collect the following types of personal information:

• Contact information — your name, email address, and message when you contact us through our website, and your name and email when you sign up for updates
• Account and booking information — your name, email, phone number, and class history when you register or book through our studio management platform (Walla)
• Payment information — card details when you buy a membership, class pack, or gift card. Payments are processed by our payment providers; we do not store full card numbers.
• Event and waiver information — details you provide on event inquiry forms and liability waivers
• Usage data — basic information about how you interact with our website (e.g., pages visited), collected through standard web analytics

How We Use Your Information

We use your information to:

• Send you updates about class schedules, events, and promotions
• Respond to your questions or inquiries
• Process class bookings, memberships, payments, and gift cards
• Send text messages or emails related to your membership or marketing campaigns, where you have provided consent
• Improve our website and services

Text Messaging & Email Marketing

If you opt in to receive text messages or marketing emails from Pop Studio, you consent to receiving communications about class schedules, promotions, studio news, and membership updates. Message and data rates may apply. You can opt out at any time by replying STOP to any text message or clicking "unsubscribe" in any email.

We do not send unsolicited text messages. We will only contact you via text if you have explicitly provided your phone number and consented to be contacted.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business, including:

• Walla — our studio management and marketing platform
• Stripe — payment processing for memberships, class packs, and purchases
• Gift Up! — gift card sales and delivery
• Formspree — delivers messages sent through our website contact form
• Google — event inquiry and waiver forms, email, and website analytics
• Webflow — website hosting

These providers are required to keep your information confidential and may only use it to provide services on our behalf.

Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. If you would like your information deleted, please contact us using the information below.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at pop@thepopstudio.co.

Cookies & Analytics

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings at any time.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pop Studio
Vineyard, Utah
pop@thepopstudio.co

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